Shipping Policy
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully confirmed.
During periods of high demand, processing times may be slightly longer. We appreciate your patience and will always do our best to dispatch your order as quickly as possible.
Estimated Shipping Times
Delivery estimates vary depending on your location:
United States: 5–10 Business Days
United Kingdom: 5–10 Business Days
International: 7–15 Business Days
Please note that these are estimated delivery times only. Shipping may occasionally be delayed due to customs processing, carrier delays, weather conditions, public holidays, or other circumstances beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and the shipping option selected.
Any applicable shipping fees will be displayed before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Please allow 24–48 hours for tracking updates to appear after your package has been dispatched.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information during checkout.
If you notice an error in your shipping address, please contact us as soon as possible at:
yapella@outlook.com
While we will do our best to update your information, we cannot guarantee changes once an order has entered processing or has been shipped.
Yapella is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Delayed or Lost Packages
If your order has not arrived within the estimated delivery timeframe, please contact us.
We will gladly work with the shipping carrier to investigate the issue and help locate your package whenever possible.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other government fees depending on your country's regulations.
These charges are not included in your order total unless otherwise stated at checkout and are the responsibility of the customer.